VendorSamurai Terms of Service

1. What VendorSamurai Does

VendorSamurai analyzes your food vendor invoices, identifies prices above your historical baseline, and generates negotiation scripts to help you request lower prices. You use those scripts with your vendors; VendorSamurai has no relationship with your vendors and does not negotiate on your behalf.

2. How We Get Paid

VendorSamurai charges a fee equal to 30% of verified savings. There is no subscription fee, no setup fee, and no charge unless savings are confirmed.

A “verified savings” event requires all of the following:

• You viewed and clicked “Mark as Used” on a VendorSamurai-generated negotiation script for a specific product and vendor.
• Within 90 days of that action, your next two consecutive invoices from the same vendor for the same product showed a lower unit price than your frozen baseline.
• You confirmed the price drop when prompted in the VendorSamurai dashboard.

3. Fee Calculation

The fee is calculated over a 12-week fee period starting from the first confirming invoice:

weekly_savings   = (baseline_price − new_price) × avg_weekly_quantity
total_savings    = weekly_savings × 12 weeks
savorsmart_fee   = total_savings × 0.30

avg_weekly_quantity is locked at the time you freeze your baseline and cannot change during the fee period.

4. Attribution Window

A price drop is attributed to VendorSamurai only if it occurs within 90 days of the “Mark as Used” timestamp. Price drops occurring after 90 days are not billable, regardless of whether you used a VendorSamurai script.

If the price drop coincides with a documented industry-wide commodity price movement of 5% or more (e.g., USDA AMS data), VendorSamurai will review the savings event before issuing an invoice. We may void or reduce the fee in cases of clear market movement.

5. Billing

You must have a valid payment method on file before any invoice is issued. Invoices are charged automatically to the card on file. You will receive the invoice by email before charge.

You may dispute any invoice within 30 days of issuance. Disputed invoices are paused pending review. VendorSamurai will provide the audit log of negotiation timestamps and invoice data as evidence.

6. Your Data

Your invoice data is used only to provide the VendorSamurai service to you. We do not sell your invoice data to third parties. Anonymized, aggregated pricing data (no business identifiers) may be used to improve market benchmarks for all users.

7. Disputes

To dispute a savings event or invoice, click the Dispute button in your billing history or email us at support@savorsmart.com. We will review and respond within 5 business days. If we cannot agree, the fee is voided. We will never pursue legal collection for a disputed savings event.

8. Cancellation

You may cancel your account at any time. Cancellation does not void any confirmed savings events that occurred before cancellation. After cancellation, no new savings events will be created and no further fees will be charged.